The Fraunhofer Innovation Platform for Advanced Manufacturing at the University of Twente (FIP-AM@UT) respects your privacy. When using our website, you may get information, communicate with us, or find links to other websites with whom we do business.
This online privacy policy describes how FIP-AM@UT use and protect Personal Information that you share with us. “Personal Information” is information that enables us to identify you. Examples of this kind of information include your email address, name, title, or mailing address, and there are other similar kinds of information that may be used for the same purpose.
Your privacy, and the privacy of all users of fip.utwente.nl is of the highest priority. If you have any questions, please email us.
This policy governs websites owned and operated by FIP-AM@UT. Our policy does not govern websites of other parties to whose websites we may provide links because FIP-AM@UT is not responsible for and cannot control the privacy policy or content of those sites.
COLLECTING YOUR PERSONAL DATA
FIP-AM@UT collects personal details only if this is necessary and intended for a specific purpose such as providing services, distributing information, or granting access. The information that we collect is always intended for a specific purpose; in other words, we do not collect more information than is necessary for that purpose. For the purpose of this website, personal information is only collected through the contact us page.
FIP-AM@UT may use Personal Information received from you for the following purposes: to fulfil your requests for information on products and services or any specific questions sent to us, to respond to any complaints, to contact you about upcoming events and to generally manage your relationship with us. Personal details are usually provided by the data subject.
The data that we collect is:
- profile basic information – the data that you provide when completing the contact form on fip.utwente.nl, including first name, last name, email address, and telephone number
USE OF YOUR PERSONAL DATA
The personal data that FIP-AM@UT collects is used with respect to the GDPR, Art. 6 regulations.
Registration
FIP-AM@UT uses personal data collected from you for operational management purposes and to be able to properly perform its legal tasks and obligations regarding education, competence building, training, and research. The following overview describes the most important processes that FIP-AM@UT uses to collect and process personal data, stating the most important elements of each process:
- Communication links: contact, mailing lists and newsletters, participants in various activities; details of companies, organisations, and persons with whom FIP-AM@UT engages in diverse types of collaborations.
- Operational management: IT management, security, and operation of our platform, archiving and legal procedures, internal analytics, and reporting.
The data we collected can be used for statistical and scientific research. We always act in accordance with the legal requirements.
Website and services
FIP-AM@UT uses various tools to make the fip.utwente.nl website more user-friendly and to ensure that it functions optimally. This includes measuring access and use behaviour by utilising web statistics and other systems that are integrated into fip.utwente.nl website in order to collect active feedback from users, or to conduct research with various versions of the fip.utwente.nl website and its services.
In order to show users more relevant content that is tailored to their situation, information on some parts of the FIP-AM@UT website may be personalised on the basis of information that users have filled in earlier, their location/country or on the basis of other choices made on the FIP-AM@UT website.
Contact by email
We generally distinguish two types of automated email: transactional email that you have initiated/requested yourself, and recruiting email. Transactional email is an essential part of a service that you have chosen for example, a request for information. You therefore cannot unsubscribe for this type of email.
If you have consented to receiving recruiting emails such as newsletters or invitations to events, you may withdraw your consent. This type of email has opt-out options.
Cookies
Cookies are small text files that are automatically placed on your computer, tablet, mobile telephone, or other equipment when you visit the fip.utwente.nl website. There are various types of cookies. Our website always places functional cookies that ensure the website’s proper working. We will inform you beforehand on how you can turn off any other cookies that may be placed (such as tracking cookies). If you continue to surf on the fip.utwente.nl website, these cookies will be installed. The data that we receive from these cookies enables us to send or show you special offers and advertisements that are relevant to you.
Retention period
Your personal details will not be kept any longer than is necessary to achieve the objectives for which they were collected and processed. An exception may be made if it is necessary to keep information for historical, statistical, or scientific purposes, or on the grounds of a statutory regulation.
DATA STORAGE AND SECURITY
FIP-AM@UT attaches great importance to protecting your privacy and takes appropriate measures to do so. We take organisational and technical measures to ensure that it is safe for you to visit fip.utwente.nl. We use the available resources to minimise the risk of unauthorised persons gaining access to your personal data or the risk of unlawful use or disclosure of your details.
Account information
The information that FIP-AM@UT collects about you cannot be accessed by everyone. Only employees and persons working for FIP-AM@UT have access to the information and then only if they need it in order to do their job. These persons are authorised to access the information using name and password security. All staff with such access is bound by a confidentiality clause on the grounds of the Collective Labour Agreement for Universities in the Netherlands.
Issuing to third parties
FIP-AM@UT will only pass on personal data to third parties under specific circumstances, e.g., if we are obliged to do so legally or if the data subject has consented that we do so. FIP-AM@UT will only pass on your information if we consider this necessary to:
- comply with statutory regulations or legal processes concerning FIP-AM@UT or the fip.utwente.nl website;
- protect the rights and property of FIP-AM@UT;
- protect your personal safety under critical circumstances.
Information that cannot be traced to individual persons may be issued to third parties for statistical and historical purposes.
Storing your information
Personal details that we have collected from you may be stored and processed in the Netherlands or any other country within the European Union. In exceptional situations, data may be processed in a country outside the European Union. We only allow this if all legally required security and privacy measures have been taken.
YOUR RIGHTS
Access
You can exercise your right of access to see and retrieve a copy of your personal information that we hold and process, and to verify the lawfulness of the processing. For this reason, you can email us on fip@utwente.nl
Information
This privacy statement informs you of the way in which the FIP-AM@UT and the University manage your personal data.
Inspection
If FIP-AM@UT has processed your personal details, you are entitled to inspect them. If you would like to exercise this right, please contact the us at fip@utwente.nl
Rectification
If you consider that this information is incorrect or incomplete, you may ask us to rectify it. You can email us at fip@utwente.nl
Erasure and protection
You may also ask us to remove or protect your data, for example if they are not relevant to the purpose for which they were collected. In case you would like to exercise this right, you can email us at fip@utwente.nl
File a complaint
If you are not satisfied with the way we manage your personal data, you can file a complaint to the supervisory authority. This is the Dutch Data Protection Supervisor (in Dutch: Autoriteit Persoonsgegevens). On the website www.autoriteitpersoonsgegevens.nl you can find how to submit a complaint.
Dispute Resolution
If you believe your personal information has been used in a way that is not consistent with this Policy, we invite you to contact FIP-AM@UT first at fip@utwente.nl. We endeavour to resolve your complaints in a timely and accurate manner.
Contact us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact us at fip@utwente.nl
CHANGES TO THE PRIVACY STATEMENT
We may update our Policy from time to time. We will post the updated version in this section of the website. If the revision is significant and may materially change our data privacy policy, we will notify you by using other means, e.g., via email.